• Online, Instructor-Led

This course provides an introduction to the basic concepts and functions of incident management. The course addresses where incident management activities fit in the information assurance or information security ecosystem and covers the key steps in the incident handling lifecycle with practices to enable a resilient incident management capability.

Learning Objectives

  • Explain the role of incident management;
  • Distinguish between incident management and incident handling;
  • Outline the incident handling lifecycle;
  • Identify key preparations to be established to facilitate incident handling;
  • Distinguish between triage and analysis;
  • Identify the basic steps in response

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Infrastructure Support
  • Incident Response

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.