• Online, Instructor-Led
  • Online, Self-Paced
  • Classroom
Course Description

This course is an introduction to value stream management principles, practices, and tools. Designed to optimize value flow and realization in digital value streams and develop individuals’ skills. Digital value streams include the software applications and services in addition to the platforms that support them e.g., cloud infrastructure or DevOps toolchains.

Learning Objectives

After completing this course, students will be able to:

Describe the origins of value stream management and key concepts such as flow, value, and delivery
Describe what value stream management is, why it’s needed and the business benefits of its practice
Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management
Identify and describe value streams, where they start and end, and how they interconnect
Identify value stream roles and responsibilities
Express value streams visually using mapping techniques, define current and target states and hypothesis backlog
Write value stream flow and realization optimization hypotheses and experiments
Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams
Understand flow metrics and how to access the data to support data-driven conversations and decisions
Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs)

Framework Connections