Course Description
The three-day instructor-led training is tailored to professionals pursuing a specialist certification in ITIL's Service Strategy practice area. This course provides a complete overview of Service Strategy subjects and all related activities. These activities include the design, development, and implementation of service management as an organizational ability and strategic asset.
Learning Objectives
Upon course completion students should have an understanding of Service Strategy subjects and all related activities. These activities include the design, development, and implementation of service management as an organizational ability and strategic asset.