1. Workforce Development
  2. NICE Workforce Framework for Cybersecurity (NICE Framework)
  3. Skill Search
  4. S0111

Skill statement ID: S0111

Skill in interfacing with customers

Work roles with this Skill

  • Executive Cybersecurity Leadership

    NICE Framework ID: OG-WRL-007

    Responsible for establishing vision and direction for an organization's cybersecurity operations and resources and their impact on digital and physical spaces. Possesses authority to make and execute decisions that impact an organization broadly, including policy approval and stakeholder engagement.

  • Security Control Assessment

    NICE Framework ID: OG-WRL-012

    Responsible for conducting independent comprehensive assessments of management, operational, and technical security controls and control enhancements employed within or inherited by a system to determine their overall effectiveness.

  • Systems Administration

    NICE Framework ID: IO-WRL-005

    Responsible for setting up and maintaining a system or specific components of a system in adherence with organizational security policies and procedures. Includes hardware and software installation, configuration, and updates; user account management; backup and recovery management; and security control implementation.

  • Threat Analysis

    NICE Framework ID: PD-WRL-006

    Responsible for collecting, processing, analyzing, and disseminating cybersecurity threat assessments. Develops cybersecurity indicators to maintain awareness of the status of the highly dynamic operating environment.

  • All-Source Analysis

    NICE Framework ID: CI-WRL-001

    Responsible for analyzing data and information from one or multiple sources to conduct preparation of the operational environment, respond to requests for information, and submit intelligence collection and production requirements in support of intelligence planning and operations.

  • Mission Assessment

    NICE Framework ID: CE-WRL-004

    Responsible for developing assessment plans and performance measures; conducting strategic and operational effectiveness assessments for cyber events; determining whether systems perform as expected; and providing input to the determination of operational effectiveness.

  • Target Analysis

    NICE Framework ID: CE-WRL-006

    Responsible for conducting target development at the system, component, and entity levels. Builds and maintains electronic target folders to include inputs from environment preparation and/or internal or external intelligence sources. Coordinates with partner target working groups and intelligence community members, and presents candidate targets for vetting and validation. Assesses and reports on damage resulting from the application of military force and coordinates federal support as required.

  • Target Network Analysis

    NICE Framework ID: CE-WRL-007

    Responsible for conducting advanced analysis of collection and open-source data to ensure target continuity; profiling targets and their activities; and developing techniques to gain target information. Determines how targets communicate, move, operate, and live based on knowledge of target technologies, digital networks, and applications.