Knowledge ID: K0053
Knowledge Description: Knowledge of measures or indicators of system performance and availability.
Work Roles with this Knowledge:
- Work Role ID: OM-ADM-001Work Roles: System AdministratorWork Role Description: Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures).Specialty Area(s): Systems Administration
- Work Role ID: OM-NET-001Work Roles: Network Operations SpecialistWork Role Description: Plans, implements, and operates network services/systems, to include hardware and virtual environments.Specialty Area(s): Network Services
- Work Role ID: OM-STS-001Work Roles: Technical Support SpecialistWork Role Description: Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).Specialty Area(s): Customer Service and Technical Support
- Work Role ID: OV-MGT-001Work Roles: Information Systems Security ManagerWork Role Description: Responsible for the cybersecurity of a program, organization, system, or enclave.Category: Oversee and GovernSpecialty Area(s): Cybersecurity Management