Knowledge ID: K0898
Knowledge of cloud service models and frameworks
Work roles with this Knowledge
Technical Support
Category: Implementation and OperationNICE Framework ID: IO-WRL-007Responsible for providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational policies and processes.
Incident Response
Category: Protection and DefenseNICE Framework ID: PD-WRL-003Responsible for investigating, analyzing, and responding to network cybersecurity incidents.
Source: Workforce Framework for Cybersecurity (NICE Framework) (NIST SP 800-181 Rev 1) (Version: 1.0.0)