Knowledge ID: K0898

Knowledge of cloud service models and frameworks

Work roles with this Knowledge

  • Technical Support

    NICE Framework ID: IO-WRL-007

    Responsible for providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational policies and processes.

  • Incident Response

    NICE Framework ID: PD-WRL-003

    Responsible for investigating, analyzing, and responding to network cybersecurity incidents.