• Online, Self-Paced
Course Description

Feedback often gets overlooked in lieu of the pace at which business moves, but organizations ignore the importance of feedback at their own peril. In this course, you'll learn how DevOps thrives by amplifying feedback, beginning with the principles and practices of amplifying feedback and the importance of identifying problems as they occur. Then you'll discover the importance of pushing quality closer to the source, optimizing for downstream workflow, telemetry metrics, monitoring, and alerting, telemetry from an architectural standpoint, and levels of telemetry architecture. Finally, you'll explore the role played by alerting in automation, system monitoring tools and their uses, log aggregation tools, DevOps metrics, how telemetry can be used to anticipate problems, hypothesis-driven deployment, and A/B testing and how it relates to hypothesis-driven development. This course was originally created by Global Knowledge (GK). 

Learning Objectives

{"describe the principles and practices of amplifying feedback"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Development


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.