• Online, Self-Paced
Course Description

Regardless of the industry or sector you're involved in, it's likely that your organization has several competitors offering similar products or services. With so much choice available, consumers are increasingly looking for products or services that offer them the most value, and that can be delivered in the most efficient manner. To meet this demand, organizations must perfect their processes and operations management.

This course introduces powerful Lean tools, such as 5S, jidoka, and Hoshin Kanri, for optimizing perfection and quality in a manufacturing or service organization. They'll help you organize workplaces, meet strategic objectives, problem solve, enhance operations, improve processes and efficiency, and reduce waste.

Learning Objectives

{"match the steps in the 5S process to the activities they involve"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Analysis


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.