• Online, Self-Paced
Course Description

Explore the advanced concepts and features for developing and deploying chatbots including working with contexts, integrating with alternate platforms, and deploying fulfillments.

Learning Objectives

Understanding Bots: Chatbot Advanced Concepts and Features

  • recognize linear and non-linear human/chatbot conversations
  • use input and output contexts
  • use follow-up intents
  • create the entry point for non-linear conversations by using contexts
  • carry contexts across on a chatbot dialog to produce non-linear conversations
  • integrate Dialogflow chatbots with other platforms
  • deploy a fulfillment in Dialogflow
  • access and use Actions on Google in Dialogflow
  • test a chatbot using Google Assistant
  • integrate Dialogflow chatbots with Google Assistant
  • recognize Chatfuel bot development platform building blocks
  • use pre-built flows in Chatfuel
  • use text and typing elements in Chatfuel
  • use quick reply, images, and send block elements in Chatfuel
  • recognize linear and non-linear dialogs and create a functional chatbot using Chatfuel

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Software Development
  • Systems Development