• Online, Self-Paced

Increase your knowledge of Cisco troubleshooting by exploring techniques and steps involved in general troubleshooting, including establishing scope, determining what to look for, and actually resolving issues.

Learning Objectives

TSHOOT 2.0 : Troubleshooting Basics

  • describe the methods and techniques that can be used to problem solve and formulate solutions

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.