• Online, Self-Paced
Course Description

Explore the process of troubleshooting Cisco Layer 2 connectivity issues based on a provided network diagram and scenario.

Learning Objectives

TSHOOT 2.0 : Layer 2 Troubleshooting Part 1

  • troubleshoot a Layer 2 issue, given a scenario
  • list possible causes for a Layer 2 problem, given a scenario
  • determine the cause of a Layer 2 issue and perform the necessary steps to correct it, given a scenario
  • troubleshoot and correct a Layer 2 issue, given a scenario

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services