• Online, Self-Paced
Course Description

In a perfect world, everything would be deployed correctly and without issues. In our world, we need to troubleshoot everything. In this course, you will learn how to troubleshoot systematically, and list the steps in order. Other topics include how to identify common cloud resource challenges; troubleshoot cloud machine connectivity; troubleshoot cloud VM storage and vCPU capacity issues. You'll also discover how to select the most likely cloud automation faults to address, and how to use the portal to view virtual machine logs. As an exercise, you will troubleshoot the most likely cause of a problem based on a scenario.

Learning Objectives

{"list the troubleshooting methodology steps in order"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Architecture
  • Systems Development


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.