• Online, Self-Paced
Course Description

There is no such thing as a perfect project, no matter how great your planning and management skills are. Taking time to reflect on outcomes - both throughout the initiative and after it is complete - is important for capturing ways to improve.

In this course, you will learn about the distinct differences between retrospectives and reviews, including purpose, timing, style considerations, and focus. Next, you will explore common mistakes made in retrospectives and reviews so you can avoid them. Finally, you will investigate best practices for conducting both reviews and retrospectives so you can effectively capture and apply insights gained.

Upon course completion, you will be able to recognize key characteristics and best practices for reflecting on and improving project and process quality.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Software Development


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.