• Online, Self-Paced
Course Description

A crucial part of the role of a project analyst is being able to negotiate. In this 13-video course, learners can improve their negotiation skills by examining the benefits of negotiations, how to resolve conflicts, and the negotiation stages. Begin with a look at the importance of negotiation skills in project management; identify how a project analyst benefits from using negotiation skills within a project team; and explore how negotiation skills can improve conflict resolution within teams. Delve into the five stages of the negotiating process, and also the types of negotiation techniques commonly used. Explore negotiator styles, the five types of negotiating; collaborative negotiation, and the benefits of using collaborative negotiation to bring about a win-win situation. Learn about the stages of a negotiation. Then explore methods of negotiating effectively, and discover ways to overcome hurdles during negotiations. Conclude the course with a look at common mistakes in negotiations, and examining common pitfalls to avoid in a negotiation.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.