• Online, Self-Paced
Course Description

Scenario planning helps site reliability engineers strategically prepare for uncertainties that may disrupt or negatively affect services. In this course, you'll explore scenario planning use cases and the strategies utilized to prepare for disasters.

You'll examine the functions of Disaster Recovery Testing (DiRT) and Customer Reliability Engineering teams, which help manage the impact of a disaster or disruption. Next, you'll identify disaster recovery testing events and recognize how to plan and design tests for DiRT.

You'll move on to describe the production incident lifecycle and how to minimize production incidents. You'll identify unmanaged responses, how to rectify untrained responses, and the activities used to train response teams.

Finally, you'll examine how to test people and how they self-organize and interact using various role-playing and test scenarios.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.