• Online, Self-Paced
Course Description

In the first phase of the service adoption framework, Start, you gather organizational objectives and build out your strategy and deployment plan.

Learning Objectives

In the first phase of the service adoption framework, Start, you gather organizational objectives and build out your strategy and deployment plan.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services