• Online, Self-Paced
Course Description

Learn how to adopt the automation first mindset and transition from a task-oriented support engineer to a more design and automation-oriented mindset. In this course, you'll explore the concept of an automation mindset and the benefits that enterprises can realize by adopting an automation first mindset. You'll examine the pros and cons of automation and the principles for adopting an automation first approach. Next, you'll learn the process for instilling an automation mindset, the role of design thinking in deriving and enabling an effective automation mindset and digital transformation, and how to apply the automation mindset to automate projects. You'll explore the operational KPIs for tracking and implementing continuous improvement, IT tasks that can be automated, and the evolution of software in Automated Production Systems, and the process of deriving Automated Production Systems. Finally, you'll learn about the "Who will do it" and "How can we get this done most efficiently" approaches and the best practices for building productive DevOps CI/CD automation pipelines.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.