• Online, Self-Paced
Course Description

Troubleshooting networking issues, be it as a technician in the field or in-house, involves identifying the offending hardware and applying the correct theoretical concepts. In this course, you'll learn to identify standard networking devices, systems, concepts, models, and technologies so you can solve client networking and connectivity issues regardless of physical location or setup.

You'll start by exploring the fundamental networking concepts and routing and switching devices outlined in the Cisco RSTECH exam. You'll expand on this to identify standard networking equipment by functionality.

Next, you'll investigate what comprises the vital networking models OSI and TCP/IP. You'll then classify Layer 1 and Layer 2 technologies, distinguishing cabling from standards. At the end of this course, you'll recognize typical connectivity issues and how to configure devices remotely.

This course can be used in preparation for the 100-490: Supporting Cisco Routing and Switching Network Devices (RSTECH) exam and to attain the Cisco Certified Technician (CTT) Routing & Switching certification.

Learning Objectives

{"identify the degree of knowledge and experience associated with Cisco routing and switching technician functions "}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services