• Online, Self-Paced

Get answers to frequently asked questions about Calling for Microsoft Teams and learn you how to use the Call Quality Dashboard together with Power BI to build a suite of reports to manage call quality in your organization.

Learning Objectives

Get answers to frequently asked questions about Calling for Microsoft Teams and learn you how to use the Call Quality Dashboard together with Power BI to build a suite of reports to manage call quality in your organization.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.