• Online, Self-Paced

Learn how to ensure your Teams users have an optimal experience by monitoring call quality, troubleshooting problems, and investigating usage reports.

Learning Objectives

Learn how to ensure your Teams users have an optimal experience by monitoring call quality, troubleshooting problems, and investigating usage reports.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.