Exchange Server 2013 has a number of complex features which all interrelate, and so troubleshooting can be difficult when something goes wrong. In this course, you'll learn a methodical approach to troubleshooting issues with security, UM, site resilience, federation, and many other Exchange features. This course is one of a series in the Skillsoft learning path that covers the objectives for the Advanced Solutions of Microsoft Exchange Server (70-342) 2013 exam.
Learning Objectives
Troubleshoot Site-resilience Issues
- start the course
- describe steps to troubleshoot mail flow issues in Exchange Server 2013
- use the queue viewer to troubleshoot mail queue issues in Exchange Server 2013
- troubleshoot issues with mail tracking in Exchange Server 2013
- troubleshoot issues with delivery reports in Exchange Server 2013
- use Telnet to test SMTP servers in Exchange Server 2013
- use pipeline tracing to troubleshoot issues with Exchange Server 2013
- use the remote connectivity analyzer tool to troubleshoot issues with Exchange Server 2013
- troubleshoot issues with the Exchange Server 2013 Autodiscover service
- use the Exchange Management Shell to test Exchange Server 2013 connectivity
- troubleshoot proxy redirection issues in Exchange Server 2013
- troubleshoot issues with Exchange Server 2013 database availability groups
- use the Exchange Management Shell to restore Exchange Server 2013 database availability groups
Monitor and Troubleshoot Unified Messaging
- configure and troubleshoot mutual transport layer security in Exchange Server 2013
- configure startup mode on Exchange Server 2013 servers
- test Exchange Server 2013 unified messaging UMConnectivity and ExchangeUMCallFlow
- monitor Exchange Server 2013 calls and call statistics
- troubleshoot call quality issues for a single user in Exchange Server 2013
Troubleshoot Security-related Issues
- describe common Exchange Server 2013 certificate validation errors
- troubleshoot Exchange Server 2013 certificate issues using Get-ExchangeCertificate
- describe private key archival in Exchange Server 2013
- test a rights management configuration in Exchange Server 2013 using IRMConfiguration
- troubleshoot security issues in Exchange Server 2013 using Get-ManagementRoleAssignment
Troubleshooting Deployment and AD Issues
- describe common Exchange Server 2013 deployment issues
- troubleshoot federation and trust in Exchange Server 2013
- troubleshoot single sign-on issues and issues with active directory federated services in Exchange Server 2013
- troubleshoot active directory synchronization using DirSync in Exchange Server 2013
- troubleshoot availability issues in a cross-forest Exchange Server 2013 installation
Practice: Troubleshooting and Monitoring Exchange
- to monitor Exchange Server 2013 and troubleshoot issues that arise