• Online, Self-Paced
Course Description

In this 11-video course, learners preparing for the Microsoft 365 Fundamentals (MS-900) exam can explore such topics as how to determine a cost-benefit analysis (CBA) when considering a migration to Microsoft 365. You will learn how to use the Microsoft ROI (return on investment) calculator; about assessing on-premises versus cloud solutions; and details on support options and service level agreements (SLAs). Next, learn to use the service health feature in the Microsoft 365 portal, with three categories for information provided: an overview of all subscription services called All services; and two sections for filtering out actionable and informational items an incidents section for services flagged as actionable items, and the advisories section for informational items. In a concluding exercise, learners are asked to describe Microsoft 365 purchasing considerations; to explain three basic steps of performing a CBA; to list two types of expenditures when considering on-premises or the cloud; to explain support options available to Microsoft 365 subscribers and three categories of service health, plus practical reasons to move to the cloud.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.