• Online, Self-Paced
Course Description

In this 13-video course, learners can explore Microsoft 365 pricing and support, including the benefits of Microsoft 365 subscription options and licensing, payment, and best practices. Key features covered in this course include the Microsoft productivity library, filled with relevant topics, articles, and training for organizations; collaboration; and security and compliance. Become familiar with the Microsoft 365 information page and its product information for business, enterprise, and education. Next, explore subscription options for various organizations, including Microsoft 365 Business, Microsoft 365 Enterprise, Microsoft 365 F1, and Microsoft 365 Education, and payments. A concluding exercise asks learners to describe Microsoft 365 pricing and support; to list three key issues when considering unexpected on-premises costs and two key issues when considering spend; to describe three key considerations for cloud adoption, four main collaboration tools of Office 365, and two Cloud Solution Provider (CSP) licensing models. The course can be used as part of preparations for the Microsoft 365 Fundamentals (MS-900) exam.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.