• Online, Self-Paced
Course Description

Experts are the people who can provide managers with the in-depth knowledge they need for managing others on the job. Managing experts is also a challenge, as they have unique needs in the workplace.

This course explores the characteristics of the experts on your staff. It outlines what they want from you, as their manager, and covers techniques and strategies to help you meet their needs.

Learning Objectives

{"recognize the benefits of understanding experts and their needs"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Training, Education, and Awareness

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.