• Online, Self-Paced

Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.

Learning Objectives

Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.