• Online, Self-Paced
Course Description

Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.

Learning Objectives

Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services