Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.
Learning Objectives
Learn how to use Microsoft Teams Phone's features to provide auto attendants and call queue services with Microsoft Teams.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Network Services
Feedback
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.