• Online, Self-Paced
Course Description

JIRA is a Java platform offering capabilities such as bug tracking, issue tracking, tasks, and project management. In this course, you'll learn about setting up a JIRA environment, adding issues, bugs, and general project management.

Learning Objectives

The JIRA Environment

  • start the course
  • install and configure JIRA with its many installation options
  • recognize the JIRA folder structure and its storage disposition
  • describe how users and groups are administered
  • work with the Atlassian Marketplace and its many add-ons
  • create custom fields

JIRA Fundamentals

  • create custom screens from standard and custom fields
  • alter an existing workflow and link in custom screens
  • configure permissions
  • create and browse a new project
  • create a new issue for a project

Advanced Functions for JIRA

  • search for issues, save search criteria, and share those with others
  • watch and vote on an issue
  • run reports
  • recognize sub-tasks and how they differ from issues
  • change multiple issues at the same time

Working with the Basics in JIRA

  • label an issue and link issues together
  • use JIRA's text fields to better format text
  • move an issue and schedule an issue
  • use JIRA to track time spent on issues
  • create and manage dashboards

Backend JIRA Configuration Settings

  • use Versions and Components in a JIRA project
  • configure e-mail to work with JIRA
  • perform some common functions like increasing JIRA memory, installing a license, and requesting support from Atlassian
  • back up and restore your JIRA data
  • manage your own user profile in JIRA

Practice: Using JIRA

  • create a project with two issues and assign to a user

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Software Development


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.