• Online, Self-Paced
Course Description

Explore the definition, inputs, outcome, and components of the ITIL® 4 Service Value System.

Learning Objectives

ITIL® 4 Foundation: The Service Value System

  • identify the subject areas covered in this course
  • describe the service value system (SVS)
  • recognize the inputs of the service value system (SVS)
  • recognize the outcome of the service value system (SVS)
  • define the components of the service value system (SVS)
  • recognize the challenge of silos
  • describe the service value system
  • Knowledge Check: Identifying Aspects of the Service Value System

Framework Connections