Course Description
Explore the definition, inputs, outcome, and components of the ITIL® 4 Service Value System.
Learning Objectives
ITIL® 4 Foundation: The Service Value System
- identify the subject areas covered in this course
- describe the service value system (SVS)
- recognize the inputs of the service value system (SVS)
- recognize the outcome of the service value system (SVS)
- define the components of the service value system (SVS)
- recognize the challenge of silos
- describe the service value system
- Knowledge Check: Identifying Aspects of the Service Value System