• Online, Self-Paced
Course Description

Artificial intelligence (AI) provides cutting-edge tools to help organizations predict behaviors, identify key patterns, and drive decision-making in a world that is increasingly made up of data.


In this course, you will explore the full definition of AI, how it works, and when it can be used, focusing on informative use cases. You will identify the types of data, as well as the tools and technologies AI uses to operate.

Learning Objectives

Knowledge of machine learning principles and practices

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Work Roles