• Online, Self-Paced
Course Description

Digital transformation is a wave of business innovation fueled by the explosion of technology, data, applications, and devices everywhere. The cloud, artificial intelligence (AI), and the internet of things (IoT) give organizations new ways to make sense of information and generate insights to transform their business. Realizing the benefits of digital transformation requires business leaders to look beyond technology to reimagine existing business models and embrace a different way of bringing together people, data, and processes to create value for customers.

Learning Objectives

Digital transformation is a wave of business innovation fueled by the explosion of technology, data, applications, and devices everywhere. The cloud, artificial intelligence (AI), and the internet of things (IoT) give organizations new ways to make sense of information and generate insights to transform their business. Realizing the benefits of digital transformation requires business leaders to look beyond technology to reimagine existing business models and embrace a different way of bringing together people, data, and processes to create value for customers.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services