• Online, Self-Paced
Course Description

This course covers how we can adopt design thinking process to identify an approach of leveraging the collective expertise to build solutions.

Learning Objectives

Design Thinking Fundamentals

  • start the course
  • illustrate the significance of design thinking
  • identify the design thinking processes
  • describe the fundamental objective of design thinking
  • apply design thinking approach to building solutions

Design Thinking Illustration Tools

  • analyze information to generate ideas with a team collaboration
  • use storytelling and analysis approach to build a problem solving process
  • recognize peoples' role and innovation

Design Thinking Process Flow

  • list customers and end users' needs and expectations
  • create defined and meaningful problem statements
  • generate ideas around problem statements
  • create prototypes to cover all key aspects of the ideas to the solution
  • list and recognize the different types of prototype

Practice: Apply Design Thinking Approaches

  • describe how design thinking approach is used in software design process

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Development