• Online, Self-Paced

Service Management Automation allows the creation, monitoring, and deployment of resources to be automated. In this course, you will learn how to deploy and manage Service Management Automation runbooks.

Learning Objectives

Deploy and Manage Service Management Automation

  • start the course
  • describe PowerShell workflow runbooks
  • configure SMA runbook workers
  • publish SMA runbooks
  • schedule SMA runbooks
  • track SMA runbook history
  • configure runbook settings with Windows PowerShell
  • configure runbook settings with SMA management portal

 

Practice: Working with SMA Runbooks

  • configure SMA runbooks

 

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Administration

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.