• Online, Self-Paced
Course Description

Service Management Automation allows the creation, monitoring, and deployment of resources to be automated. In this course, you will learn how to deploy and manage Service Management Automation runbooks.

Learning Objectives

Deploy and Manage Service Management Automation

  • start the course
  • describe PowerShell workflow runbooks
  • configure SMA runbook workers
  • publish SMA runbooks
  • schedule SMA runbooks
  • track SMA runbook history
  • configure runbook settings with Windows PowerShell
  • configure runbook settings with SMA management portal


Practice: Working with SMA Runbooks

  • configure SMA runbooks


Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.