Course Description
Discover troubleshooting tools and strategies that you can use regardless of platform as you prepare for exam 220-1002.
Learning Objectives
CompTIA A+: Software Troubleshooting
- implement the five step system checklist and the six step process for analyzing symptoms
- identify and troubleshoot critical OS issues
- troubleshoot Windows OS issues by recognizing common symptoms and applying common solutions to some of the most pervasive errors
- troubleshoot security issues by recognizing common symptoms and applying common solutions to some of the most pervasive security risks
- troubleshoot specific security issues with quick diagnosis and remediation
- implement the seven step process to remediate infected systems
- remediate mobile OS and application issues
- secure mobile devices suffering common mobile OS security issues
- demonstrate an understanding of the steps in the troubleshooting process and a familiarity with the tools and solutions