• Online, Self-Paced
Course Description

The Windows Control Panel is a central location for accessing and configuring various system features and components. Explore some of the critical Control Panel utilities covered on the CompTIA A+ 220-1002 exam.

Learning Objectives

CompTIA A+ 220-1002: Windows Control Panel Utilities

  • configure Windows Internet Options including settings found on the General, Security, Privacy, Content, Connections, Programs, and Advanced tabs
  • configure Windows Display options and display settings including resolution, color depth, and refresh rate
  • use Folder Options to configure View hidden files, Hide extensions, General options, and View options
  • configure Advanced System settings including Performance (virtual memory), Remote settings, and System protection
  • configure Windows Firewall settings
  • describe Power Options including Hibernate, Power plans, Sleep, Suspend, and Standby
  • demonstrate your understanding of Windows Control Panel utilities

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Systems Development
  • Technology R&D


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.