• Online, Self-Paced
Course Description

Examine how to use Windows Administrative Tools to navigate available options, and to perform memory diagnostics, disk management, and system maintenance - necessary skills for the A+ 220-1002 exam.

Learning Objectives

CompTIA A+ 220-1002: MS Operating System Administrative Tools

  • use Computer Management and a custom MMC to manage the local machine
  • describe the uses of Performance Monitor and Task Scheduler
  • identify the role of ODBC Data Sources and Component Services
  • use Services.msc to manage Windows services
  • use Print Management to configure and manage printers
  • define and configure a Local Security Policy
  • describe and use Windows Memory Diagnostics
  • configure Windows Defender Firewall with Advanced Security
  • use Event Viewer
  • use Local Users and Groups for user account management
  • use MSConfig (System Configuration) to diagnose and manage issues related to the startup selection, boot options, services, startup, and tools
  • use Task Manager to diagnose and manage issues using the Applications, Processes, Performance, Networking, and Users tabs
  • use Disk Management to verify and configure drive status, mounting, disk initialization, drive letters assignment, drive storage spaces, and extend/split/shrink partitions
  • demonstrate your knowledge with Windows Administrative Tools

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Systems Development
  • Technology R&D