• Online, Self-Paced
Course Description

Learn important Windows installation and upgrade considerations including drive partitioning, disk formatting, function of the system volume, and critical skills to ensure your installations are a success.

Learning Objectives

CompTIA A+ 220-1002: Microsoft Operating System Installation & Upgrade

  • configure partitions and volumes, create redundant disk arrays, and convert disks
  • configure disk formatting and distinguish between file system types and their use
  • stage and configure alternate third-party drivers to load when necessary
  • differentiate between the Workgroup and Domain setup and when each is appropriate
  • configure settings including time, date, region, and language
  • perform driver management including installation, update, and removal
  • implement automated OS and software updates for Windows, MAC, and Linux
  • use the factory recovery partition to reset a Windows installation
  • format the system volume (boot drive)
  • enumerate the prerequisites for any Windows install and identify which hardware compatibility tool to use for each OS compatibility
  • explain how Microsoft's application compatibility toolset has evolved since AppCompat
  • identify and mitigate OS compatibility/upgrade issues, before they become a problem
  • assess upgrade readiness by demonstrating knowledge of installation requirements, partition types, and upgrade tools

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Systems Development
  • Technology R&D