• Online, Self-Paced
Course Description

Media resources perform an essential function in the unified communication network in enhancing the user experience of a call. Use this course to explore different media resources in the Cisco Unified Communication Manager (UCM) along with their functions.

Get familiar with media resource features like annunciators, Music On Hold (MOH), and conference bridges and discover how codec translation and media termination are carried out in a unified communication network.

After finishing this course, you'll be able to understand the purpose and capabilities of different media resources within the CUCM and prepare for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services