• Online, Self-Paced

A collaboration engineer is required to know about the various peripheral components and protocols in Cisco unified communication.

In this course, you'll explore some fundamental aspects of the Cisco Unified Communication Manager (CUCM). You'll interact with configurable sections, such as backup settings, restore processes, dial-plan components, and DHCP server operations. You'll also investigate the role of NTP in a UC network. Furthermore, you'll examine the uses of CDP in IP telephony and the impression of LDAP in a Cisco unified communication network.

At the end of this course, you'll be able to set up disaster recovery along with a range of IP network protocols.

This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.