• Online, Self-Paced
Course Description

Working with Cisco iOS Gateways works as the demarcation point to a collaboration network, connecting the internal network with the provider's network and processing inbound and outbound calls.

In this course, you'll explore unified communication, a technology that allows people to work remotely. You'll examine several primary collaboration and network technology implementation and deployment methods, including infrastructure and design, communication protocols, audio and video codecs, and endpoints. You'll also review the Cisco Internetwork Operating System (IOS) XE gateway and media resources, call control, Quality of Service (QoS), and additional Cisco collaboration applications.

Furthermore, you'll outline supplementary services, such as adding media resources (i.e., Music on Hold, Annunciator), call control, and the Quality of Service (QoS) as the solution deployment.

This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.