• Online, Self-Paced
Course Description

Collaboration engineers form a solid knowledge foundation when their skillset includes identifying various types of codecs used in unified communication as well as call signaling over IP networks and endpoint registration processes.

In this course, you'll examine various voice and video codecs working as essential pieces of VoIP communication over an IP network. You'll also explore different call signaling methods, endpoint registration, and troubleshooting processes. Furthermore, you'll review the process of placing calls within a cluster and discover common issues with them.

This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services