• Online, Self-Paced
Course Description

The ability to troubleshoot your Citrix XenDesktop and XenApp solution is a key skill to master. Discover how to troubleshooting virtual desktops, view information to avoid configuration problems, and deal with failures.

Learning Objectives

{"identify event log entries to look for when troubleshooting the virtual desktop agent (VDA)"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services