Course Description
This course covers collecting, analyzing, managing, and passing on lessons learned. This course will assist learners in preparing for the PMI® certification exam. PMBOK, PMI, PMP, CAPM are registered trademarks of the Project Management Institute, Inc.
Learning Objectives
Collecting and Utilizing Lessons Learned
- identify characteristics of lessons learned
- distinguish between different types of knowledge
- sequence the steps for conducting lessons learned
- identify sources of lessons learned
- recognize best practices for conducting a lessons learned meeting
- select tools and methods for analyzing lessons learned information
- recognize effective lessons learned implementation activities
- recognize elements that should be included in a lessons learned register
- recognize how best practices and benchmarking support continuous improvement
- demonstrate your understanding of best practices for collecting, analyzing, and managing lessons learned