• Online, Self-Paced
Course Description

Properly defined scope statements, designing flow diagrams, establishing roles and responsibilities, and applying different methods of effect analysis all aid in business analysis and improving project processes. This 14-video course explores how a project analyst implements business analysis practices into software project management for execution, monitoring, controlling, and continuous improvement of a project. Begin with a look at the components of a scope statement and how to create it, then examine the steps involved in creating a business analysis plan. Learn how flow diagrams can be used to improve project processes; how the roles and responsibilities matrix can be used to specify ownership of project activities among team members; and recognize the need to track defects through reviews. Explore failure-mode effect analysis; cause-and-effect analysis; and the process of user acceptance testing. Learn to differentiate between quality assurance and quality control; recognize the importance of data analysis; and examine commonly used tools for analyzing business needs following project initiation. The course concludes by identifying critical activities within business analysis that will ensure continuous improvement.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.