• Online, Self-Paced
Course Description

To begin this course, select START COURSE. To advance to a specific topic, select it from the following lessons.

Learning Objectives

To begin this course, select START COURSE. To advance to a specific topic, select it from the following lessons.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services