• Online, Self-Paced
Course Description

An automated IT delivery cycle can have a significant impact on IT management and monitoring. In this course, you'll recognize the most suitable tasks and processes for automation, examining the role of process, robotic process, and service automation in building value streams for end-to-end Enterprise IT delivery.

Next, you'll identify the benefits of implementing process-aware information systems and how to enable flexible and robust business process automation for agile enterprises. You'll indicate the key considerations when setting up multiplatform automation systems, and the relationships, dependencies, and automation policies for deriving reference automation clusters.

You'll move on to recognize the role of a DevOps workflow in fulfilling the digital economy's demands and the prominent tools used to facilitate automation environments. Finally, you'll learn how to set up an end-to-end automation environment for a DevOps-driven delivery mechanism.

Learning Objectives

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Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.