Define operating level agreements (OLAs)
Work roles with this Task
Program Management
Category: Oversight and GovernanceNICE Framework ID: OG-WRL-010Responsible for leading, coordinating, and the overall success of a defined program. Includes communicating about the program and ensuring alignment with agency or organizational priorities.
Secure Project Management
Category: Oversight and GovernanceNICE Framework ID: OG-WRL-011Responsible for overseeing and directly managing technology projects. Ensures cybersecurity is built into projects to protect the organization’s critical infrastructure and assets, reduce risk, and meet organizational goals. Tracks and communicates project status and demonstrates project value to the organization.
Source: Workforce Framework for Cybersecurity (NICE Framework) (NIST SP 800-181 Rev 1) (Version: 1.0.0)