1. Workforce Development
  2. NICE Workforce Framework for Cybersecurity (NICE Framework)
  3. Task Search
  4. T1465

Task statement ID: T1465

Define service-level agreements (SLAs)

Work roles with this Task

  • Product Support Management

    NICE Framework ID: OG-WRL-009

    Responsible for planning, estimating costs, budgeting, developing, implementing, and managing product support strategies in order to field and maintain the readiness and operational capability of systems and components.

  • Secure Project Management

    NICE Framework ID: OG-WRL-011

    Responsible for overseeing and directly managing technology projects. Ensures cybersecurity is built into projects to protect the organization’s critical infrastructure and assets, reduce risk, and meet organizational goals. Tracks and communicates project status and demonstrates project value to the organization.

You have been selected to participate in a brief survey about your experience today with National Initiative for Cybersecurity Careers and Studies.

Would you like to participate in our survey?

If you accept you will be leaving the National Initiative for Cybersecurity Careers and Studies website and going to a third party site.
That site may have different privacy, security and accessibility policies than the National Initiative for Cybersecurity Careers and Studies site.
National Initiative for Cybersecurity Careers and Studies does not endorse any commercial products, services, programs or content on the third party website.
Thank you for visiting our site. We hope your visit was informative and enjoyable.