Official websites use .gov
A .gov website belongs to an official government organization in the United States.
Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.
National Initiative for Cybersecurity Careers and Studies
Attention: CISA Learning is now available! If you are an EXTERNAL (non-CISA) user access the new system using this url: CISA Learning. The Federal Virtual Training Environment (FedVTE) has been permanently decommissioned and replaced by CISA Learning. Please reference the CISA Learning page for the latest information. Please note: CISA Users (staff and contractors) should access CISA Learning through the internal site. You should have received an email on December 4, 2024, titled “CISA Learning is LIVE!” with more information.
Skill in repairing system peripherals
Responsible for providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational policies and processes.
Source: Workforce Framework for Cybersecurity (NICE Framework) (NIST SP 800-181 Rev 1) (Version: 1.0.0)