• Online, Self-Paced

Introduction to Quality: Gain an understanding of core quality management principles. Learn tools and techniques to ensure operational excellence and customer satisfaction.

Learning Objectives

  • Understand the basics of quality management principles.
  • Learn tools for maintaining and improving product quality.
  • Explore industry standards for quality assurance.
  • Develop skills in quality auditing and control.
  • Analyze case studies of quality improvement initiatives.

    • Framework Connections

    The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):