Course Description
Fundamentals of Human Factors and Crew Resource Management
This course explores the critical elements of human factors and crew resource management in high-stakes environments. It emphasizes the importance of communication, teamwork, and decision-making to enhance safety and operational efficiency.
Learning Objectives
- Understand the principles of human factors in aviation
- Learn crew resource management (CRM) techniques
- Identify human error and its impact on safety
- Develop skills to improve team communication and coordination
- Apply CRM strategies to enhance operational safety
Framework Connections
Feedback
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.