• Online, Self-Paced
Course Description

Organizations must ensure that their products and services are extremely consistent to desired specifications, as variations can lead to rejected orders, reworks, and eventually, customer dissatisfaction and financial losses. Statistics can provide Black Belts with the tools to summarize and assess collected data in a meaningful way for identifying sources of variation and controlling them. This course provides Black Belts with basic statistical tools for describing, presenting, and analyzing data. It explores the process of preparing and presenting sample data using graphical methods and then making valid inferences about the population represented by the sample

Learning Objectives

Knowledge of statistical processes.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Work Roles